At Farma2u, we want our customers to be completely satisfied with their purchases. If you are not satisfied with your purchase, you may be eligible for a refund or exchange under certain circumstances. This policy outlines our refund and returns policies for health supplements and condoms.
Health Supplements
We offer a 30-day money-back guarantee on all of our health supplements. If you are not satisfied with your purchase, you may return the unused portion of the product within 30 days of the original purchase date for a full refund.
To request a refund, please contact us at support@farma2u.com or whatsapp 01x-xxxxxxx and provide your order number and the reason for the return. We will issue a full refund to your original payment method once we receive the returned product.
Condoms
Due to health and safety concerns, we cannot accept returns or offer refunds on opened or used condoms. If you receive a defective condom, please contact us at support@farma2u.com or whatsapp 01x-xxxxxxx and we will provide a replacement.
Exchanges
If you would like to exchange a product for a different size, flavor, or type, please contact us at support@farma2u.com or whatsapp 01x-xxxxxxx to make arrangements. We will provide a replacement product at no additional cost to you as long as you return the original product in its original packaging and in an unused and unopened condition.
Contact Us
If you have any questions or concerns about this refund and returns policy, please contact us at support@farma2u.com or whatsapp 01x-xxxxxxx.